Alternative Dispute Resolution (ADR) consists of various mechanisms that help resolve disputes outside the traditional court system. The primary ADR mechanisms include Arbitration, Mediation, Conciliation, Negotiation, and Lok Adalats. Each of these methods has its own legal framework, advantages, and limitations.
1. Arbitration
Meaning & Concept
Arbitration is a quasi-judicial process where parties submit their disputes to a neutral third party (arbitrator), whose decision (award) is binding on them. It is widely used in commercial, contractual, and international disputes.
Key Features
- Binding decision – The arbitrator’s award has the same effect as a court judgment.
- Party autonomy – Parties can choose their arbitrator, applicable laws, and arbitration procedure.
- Confidentiality – Arbitration proceedings are private.
- Limited judicial intervention – Courts interfere only in exceptional cases.
Governing Law
- Arbitration and Conciliation Act, 1996 (amended in 2015 & 2019)
- Based on UNCITRAL Model Law on International Commercial Arbitration
Case Law: Bharat Aluminium Co. v. Kaiser Aluminium (2012)
The Supreme Court ruled that foreign-seated arbitrations are not subject to Indian courts’ jurisdiction under Part I of the Arbitration Act.
Arbitration and Conciliation Act, 1996 (Bare Act)
2. Mediation
Meaning & Concept
Mediation is a voluntary, non-binding process where a neutral mediator helps disputing parties reach a mutually acceptable solution. Unlike arbitration, the mediator does not impose a decision but facilitates dialogue.
Key Features
- Voluntary & non-binding – The parties retain full control over the settlement.
- Confidentiality – Discussions in mediation cannot be used in court.
- Preserves relationships – Useful in family, commercial, and labor disputes.
Governing Law
- Mediation Act, 2023 – Establishes mediation as a preferred method of dispute resolution.
- Section 89, CPC – Courts can refer disputes to mediation.
Case Law: Afcons Infrastructure Ltd. v. Cherian Varkey Construction (2010)
The Supreme Court emphasized mediation and conciliation as preferred dispute resolution methods in civil cases.
3. Conciliation
Meaning & Concept
Conciliation is similar to mediation but the conciliator plays an active role in suggesting solutions. It is often used in commercial and consumer disputes.
Key Features
- Non-binding – Parties may reject the conciliator’s suggestions.
- Flexible – No strict legal formalities.
- Quicker resolution – Faster than arbitration or litigation.
Governing Law
- Part III, Arbitration and Conciliation Act, 1996
Case Law: Haresh Dayaram Thakur v. State of Maharashtra (2000)
The Supreme Court ruled that conciliation agreements are legally enforceable if signed by both parties.
4. Negotiation
Meaning & Concept
Negotiation is the simplest and most informal method of ADR, where parties communicate directly or through representatives to resolve disputes without third-party involvement.
Key Features
- Completely voluntary – No legal intervention.
- Cost-effective – No legal fees or procedural costs.
- Time-saving – The quickest form of dispute resolution.
Common Uses
- Business contracts
- Employment disputes
- International trade disputes
Example: Disputes between corporate firms over contract breaches are often settled through negotiation rather than litigation.
5. Lok Adalats
Meaning & Concept
Lok Adalats (People’s Courts) are informal dispute resolution forums where legal disputes are settled amicably. They are governed by the Legal Services Authorities Act, 1987 and provide speedy justice without technical legal formalities.
Key Features
- No court fee – Cases can be settled without paying legal fees.
- Binding settlement – The decision has legal enforceability.
- Focus on compromise – Disputes are resolved through mutual agreement.
- Jurisdiction – Handles civil cases, matrimonial disputes, and minor criminal cases.
Case Law: State of Punjab v. Jalour Singh (2008)
The Supreme Court held that decisions of Lok Adalats are binding, and no appeal lies against them.
Legal Services Authorities Act, 1987
Comparison of ADR Mechanisms
| ADR Method | Nature of Decision | Legal Framework | Best Used For |
|---|---|---|---|
| Arbitration | Binding | Arbitration & Conciliation Act, 1996 | Commercial & international disputes |
| Mediation | Non-binding | Mediation Act, 2023 | Family, business, and civil disputes |
| Conciliation | Non-binding | Arbitration & Conciliation Act, 1996 | Consumer & employment disputes |
| Negotiation | Non-binding | Based on contract law | Contract & business negotiations |
| Lok Adalats | Binding | Legal Services Authorities Act, 1987 | Matrimonial, land, and minor criminal cases |
6. Institutional ADR in India
Several institutions in India facilitate ADR:
1. Indian Council of Arbitration (ICA)
- Established in 1965, ICA provides domestic and international arbitration services.
- Affiliated with FICCI (Federation of Indian Chambers of Commerce & Industry).
2. Mumbai Centre for International Arbitration (MCIA)
- Established in 2016, MCIA promotes institutional arbitration in India.
3. NITI Aayog & Mediation
- The government is promoting mediation as a primary dispute resolution method under NITI Aayog’s initiatives.
7. Challenges in ADR
| Challenges | Issues |
|---|---|
| Lack of Awareness | Many people, especially in rural areas, are unaware of ADR. |
| Judicial Interference | Courts sometimes intervene unnecessarily, delaying arbitration. |
| Quality of Arbitrators & Mediators | Lack of trained professionals affects the efficiency of ADR. |
| Limited Institutional Arbitration | India still relies on ad hoc arbitration, making enforcement difficult. |
| High Cost of International Arbitration | Foreign arbitration centers like Singapore International Arbitration Centre (SIAC) are expensive. |
8. Conclusion
ADR has emerged as a powerful alternative to traditional litigation, offering faster, cost-effective, and amicable dispute resolution methods. With the introduction of the Mediation Act, 2023 and government initiatives promoting arbitration, India is moving towards a strong ADR ecosystem. However, challenges like lack of awareness, judicial interference, and absence of institutional support must be addressed for ADR to reach its full potential.
